The focus of modern business is the bottom line… doing more with less is today’s standard. We get it, we’ve lived it. While telecom is not glamorous, the expense does impact your bottom line. With a combined 35 years of experience on both the customer and service provider sides, we know exactly how to help. Our mission is YOUR bottom line. Think of it this way- we become an extension of your Telecom/ IT staff. We are continuously looking for ways to streamline solutions, be non-disruptive to your business, and save you money. We act as the liaison between your service providers and your Telecom department. Our team reduces the burden of limited resources and ensures you get a fair price for needed communications services by cancelling those unneeded, validating and/ or negotiating contract rates, optimizing remaining services, even sourcing new services. Whether you want us to engage for a one time audit or ongoing services, you and your team will better understand each step of the telecommunications process by engagement’s end. Our goal is to arm you with the knowledge you want and find WIN-WIN solutions to suit your company’s needs. TruWerks IS the customer advocate.
We arm our clients with the knowledge and skills needed to effectively manage their communications and technology providers. Our clients learn to understand contractual agreements and the basics of traditional and cloud technologies. We provide the tools and resources to best manage their communications services.
Our core values shape our culture, our brand, and our business strategies. We operate by these six core values:
- Client Centric: As trusted partners, our clients define us. Everything we do MUST be of value.
- Quality: We stake our personal and professional reputations on the quality of our work.
- Integrity: We always act with integrity through fairness, accountability and honesty.
- Respect: We build trust and respect, not only with our clients, but also their vendors.
- Team Work: We are one family. We ask for help and help when asked.
- Fun: We work with passion, act professionally and have FUN while we are doing it.