Leadership Team

Heather Raymond

Founder and VP of Operations, TruWerks LLC

With over 15 years of telecommunications experience, Heather thrives on doing what’s “right and fair” for all parties. Heather has a Bachelors’ degree in Business from Indiana University and a Masters’ degree in Information and Communication Sciences from Ball State University. She has been both a customer and a service provider, which easily allows her to relate to both parties. She has worked through hundreds of billing issues with clients until resolution, often gaining bill credits for contractual billing errors or contract renegotiations. As a telecom analyst with a multi-billion dollar company, Heather saved the company over 20% in annual operating telecom expenses by diligently managing the telecom spend and creatively finding better solutions to meet growing needs. These efforts ultimately streamlined operations, while offering tight controls and optimization ability.

She is married to Mike and they have 3 smart, sporty and sassy daughters: Maya, Alana and Ayla. She loves to play tennis, lie on the beach, and cheer on her girls while they play basketball, volleyball and tennis! Heather hopes to inspire moms to “go with your gut” and know that they can have both a fulfilling career and still be a great mom.

Joellyn Mayer

Founder and VP of Business Development, TruWerks LLC

Joellyn Mayer has more than 20 years of diverse business experience, including more than 15 years in communications and technology.  In her former role as an enterprise telecom manager of a large international corporation, she successfully managed an annual Enterprise Telecom OpEx budget of $8M, and an average annual Enterprise Telecom CapEx budget of $1M.  Joellyn fostered numerous key vendor relationships which resulted in optimal negotiated contracted pricing and excellent vendor responsiveness.  She also cultivated a strong background in developing, implementing, and upholding standards and processes for communication services and structured cabling for existing companies. She consolidated and optimized services as a result of acquisitions, facility moves, and greenfield sites.  Joellyn collaborated with multiple business units to align the best technology with each business unit’s strategic goals, while maintaining cost containment.  She is driven to optimize business relationships within and outside of organizations.

She is married to Matt, CEO of a boutique engineering design firm.  They have a wonderful daughter named Evie and a rescue pit bull named Ellie.  She loves spending time with family and friends, entertaining, traveling, reading and attending cultural events.  She is also an avid sports fanatic, supporting all of her hometown teams!